FAQ

Your Questions Answered

What is MACE’s return policy?

We offer a 7-10 day return policy on unworn, unwashed, and undamaged items. Please refer to our Return Policy page for full details and instructions.

How do I find my size?

We provide a detailed size guide on each product page to help you choose the perfect fit. If you need assistance, feel free to contact our customer support team.

Do you offer international shipping?

No, MACE does not offer international shipping at the moment. Shipping fees and delivery times vary by destination. You can view the details at checkout.

How can I track my order?

Once your order is shipped, you’ll receive an email with a tracking number to monitor its progress.

Can I cancel or modify my order?

Orders can be canceled or modified within 24 hours of purchase. After this time, we begin processing your order, and changes may no longer be possible.

How can I contact customer service?

For any inquiries, please contact us through our "Contact Us" page, and our customer service team will assist you promptly.

How can I stay updated on new arrivals?

Couldn't Find Your Answers?

If you couldn’t find the information you were looking for, don’t worry! Our customer service team is here to help. Reach out to us, and we’ll get back to you as soon as possible.